Customer service & contact centres
Support employees with company knowledge, answer suggestions, summaries and approval flows for consistent customer service.

Globa.AI is a company-specific AI agent for business: configured for customer contact, sales and recurring processes, with tenant isolation, multilingual workflows and human takeover for teams worldwide.
A look inside the Globa.AI company portal: your AI agent, email, reports and workspace together.
No video, no mock-up — this is a real Globa.AI agent, live on this site. Ask your question in Dutch or English; it remembers your conversation.
Every Starter, Business and Enterprise plan includes the complete team. Each Globa.AI agent specialises in one business function and can work in parallel with the rest. Click a specialisation to switch the live demo above — try it.
Answers customer questions directly, 24/7 — FAQs, order status, thoughtful complaint de-escalation and timely handoff to a person.
Qualifies leads with sharp questions, summarises their needs and suggests the next step — following up without being pushy.
Writes social posts, ads, newsletters and SEO copy in your brand voice — with concrete content ideas for your sector.
Keeps the back office organised: email triage, calendars, preparing quotes and invoices, and chasing missing information.
Turns your numbers into insight: trends, the three KPIs that really matter, and explanations in plain language.
Runs webshop routines: product copy that sells, order-status replies, review responses and win-back emails.
Supports hiring: job descriptions, screening questions, candidate summaries and a welcoming onboarding checklist.
Keeps cash-flow hygiene on track: escalating payment reminders, quote drafts and clear cash-flow summaries.
Each agent is configured for your business — and evolves with every conversation through our learning algorithm.
Book a free consultation →Globa.AI is designed for companies handling substantial knowledge work, customer contact or recurring processes. The agent is configured around your organisation, employees and approval rules — not as a generic chatbot that independently carries out unlimited actions.
Support employees with company knowledge, answer suggestions, summaries and approval flows for consistent customer service.
Let one protected AI workspace support recurring processes for teams that outsource customer contact, administration or operations.
Combine product knowledge, onboarding, support triage and internal documentation in a company-specific agent with tenant isolation.
Accelerate product questions, after-sales, lead qualification and draft communications without removing human approval from critical steps.
Support case files, reports, proposals, research and recurring customer communications within agreed access and retention periods.
Work globally and across languages with shared processes, local nuance and clear agreements about suppliers, data processing and human control.
As a business owner, you hear every day that AI will change everything. That is true — but only when it is applied carefully. We limit opaque processes and privacy risks, and make no unsubstantiated performance or compliance promises.
Globa.AI builds systems with attention to applicable EU AI Act obligations and GDPR. For each use case, we discuss which measures, documentation and human control are appropriate.
From automating your back office to personalising your customer experience. We select the right model for your specific challenge.
Intelligent customer service and internal assistants, trained on your own business data (RAG) with robust separation of privacy-sensitive information.
Replace repetitive tasks with smart LLM workflows. From invoice processing to automatic data mapping, seamlessly integrated via API.
Turn unstructured data into actionable strategies. We build predictive models that recognise patterns critical to your team.
Scale your platform internationally with AI-driven contextual translations, optimised for local nuance and business terminology.
Support your marketing with drafts that can be aligned with your brand voice after human approval, such as product descriptions, reports and sales material.
Conceptual visual assets for your applications, generated via APIs and reviewable before publication for quality, rights and fit with your brand.
Appropriate AI governance requires current documentation. For each implementation we record the chosen model, purpose, guardrails and human responsibility, so your organisation can assess which additional obligations apply.
We record the model in use, its supplier and known version details where that information is technically available.
A clear description of the intended use. We implement guardrails to keep the AI agent focused.
For critical processes we build approval flows in by default, so people retain final responsibility.
Globa.AI is digitally available to companies worldwide where legislation, sanctions rules and providers permit it. Processing, suppliers and regional arrangements are documented per implementation.
We implement AI without disrupting your current operations. Every engagement follows strict, verifiable phases, with continuous checks for value, privacy and stability.
We build the infrastructure so that underlying models remain replaceable. If a new, better or more affordable model becomes available, we can plug it in without rewriting your entire system.
We look beyond the hype. We analyse your processes and determine whether an AI agent for business actually saves time or money.
We build a limited, protected proof of concept and agree which data may be used for validation.
Seamless integration into your existing systems, with language, regional and supplier arrangements suited to your international operation.
Every model is documented in our transparent AI Register, so you always know which decisions are supported by your B2B AI agent.
Explore the HONOR Robot Phone concept through AI Phone EU’s independent import reservation for the China-market edition. Availability, fulfilment, duties and warranty terms are explained on the product page.
Yes. Customer environments are separated by Stripe Customer ID. For each use case we agree appropriate processing, retention periods, suppliers and human control; Globa.AI is not an automatic compliance guarantee.
Globa.AI is digitally available to companies worldwide where local law, sanctions rules and the selected AI and payment providers permit it. Data processing, contract terms, languages and any regional requirements are documented per implementation.
Yes, where Stripe Checkout and our Stripe account's payment methods are available for your country and purchase. Stripe automatically shows suitable payment methods. Local prices are indicative currency displays; current web subscriptions are charged in EUR. Banks or card issuers may apply conversion fees.
Your portal data and approved solutions remain customer-specific and are not added to the general Globa.AI learning layer. Model suppliers' retention and training terms are assessed for each selected model and agreement.
Yes. BPO, outsourcing and contact-centre teams can use Globa.AI for knowledge assistance, summaries, draft answers and recurring operations. The precise customer data, roles, approvals and tenant boundaries are configured per agreement.
Yes, business phones are available on request through Shenzhen dropshipping and are pre-installed remotely by Globanet. Business may include one phone and Enterprise two phones when agreed as a business delivery; additional devices for active subscribers cost €699 per device. Product specification, region, delivery, taxes, warranty, returns and other terms are agreed for each business delivery.
On request, one approved company may discuss a perpetual licence. The business price, scope, terms and tax treatment are determined individually and are only binding after contact and a separate signed agreement.
Not automatically. Resale, transfer, sublicensing and white-label use require prior written permission and a separate signed reseller agreement. The intended reseller condition is 25% of the gross resale amount payable to Globanet, with reporting and audit arrangements in that agreement.
Starter is available to consumers and businesses. Business and Enterprise are available only to authorised business buyers.
Alongside monthly subscriptions, one approved company may request a perpetual Globa.AI licence. The business price, scope, terms and tax treatment are discussed individually; this page publishes no fixed licence price.
Discuss your business licence via contact; a proposal is non-binding until the parties agree it in writing. The licence arises only after acceptance, full payment and a separate signed agreement. Source code, trademarks, white-label use, sublicensing and resale are not included. Approved resale requires a separate reseller agreement; the intended commercial condition is 25% of the gross resale amount payable to Globanet, with explicit reporting and audit arrangements. This page itself grants no reseller right.
Discuss your business licence →